Able Company Limited
Administrative Clerk
Basis: Full-Time
Able Company Limited is the sole representative in Malta of the renowned and multi-award-winning air-conditioning brand Fujitsu. The company specialises in both commercial and domestic air-conditioning projects ranging from small wall-mounted systems to the large-scale projects.
Our team is growing, and we are actively seeking an Administrative Clerk who is a self-starter, confident, eager to learn, focused on success and highly organised.
Whilst reporting to the Operations Administrator, the Administrative Clerk is responsible to support and ensure a good communication flow between the Technicians and the Clients, whilst carrying out administrative duties such as preparing and handling job sheets, quotations, invoices and warranties.
Duties
- Answer phone calls and direct calls to appropriate parties or take messages
- Prepare job sheets, invoices, warranties and quotations
- Provide information to supervisors and co-workers by telephone, in written form, e-mail, or in person
- Schedule appointments with clients and coordinate between technicians and clients
- Support and ensure good communication through the whole process, starting from sales until installation to ensure customer satisfaction
- Develop and maintain customer database
- Liaise with current and potential clients through various channels (telephone, e-mail and social media)
- Follow up with debtors by communicating with them via e-mails and phone calls
- Attend relevant training and workshops to increase own knowledge
- Perform duties as instructed by management from time to time
Work Schedule
- 40 hours a week from Monday to Friday starting from 9:00 am until 5:30 pm.
Experience
- Minimum experience of 1 year in a similar position.
Knowledge and Skills Required
- Excellent Customer Service skills
- Take control and manage deadlines successfully
- Communicate clearly and effectively with colleagues
- Be a good team player
- Organised with a strong attention to detail
- Works calmly and effectively under pressure
- Have a good command of speaking and writing skills in English and Maltese
- Able to use Microsoft Office programmes like Word, Excel and PowerPoint
Education and Training
- An advanced diploma in business administration or equivalent would be considered an asset
- Willing to learn and attend training
- European passport or working permission to work in Malta
- Clean police conduct certificate (must be presented)
Salary will be based on experience and qualifications of the candidate.
Prospective candidates are kindly requested to apply via email by sending an application together with a CV to accounts@able.com.mt
Able Company Limited
HVAC Technician- Position Closed
Basis: Full-Time
Able Company Limited is the sole representative in Malta of the renowned and multi-award-winning air-conditioning brand Fujitsu. The company specialises in both commercial and domestic air conditioning projects ranging from small wall-mounted systems to the large-scale projects.
The company is restructuring its operations and is seeking to hire a detail-oriented HVAC Technician to join our dynamic team. The HVAC technician will be skilled in cleaning, adjusting, and repairing systems. Whilst reporting to the Operations Administrator, the HVAC Technician will be responsible for the air quality systems of commercial and domestic air conditions from installation to end-of-life, by performing maintenance, warranty, and emergency repairs in a timely and professional manner.
Duties
- Maintain and repair ventilation and air conditioning systems and equipment.
- Identify maintenance risks on equipment.
- Diagnose electrical and mechanical faults, repair, and service HVAC equipment in a timely and professional manner by making use of instruction manuals and circuit diagrams.
- Perform emergency repairs promptly and efficiently.
- Provide technical direction and on-the-job training.
- Keep daily logs and records of all maintenance functions.
- Ensure compliance with appliance standards and with Occupational Health and Safety Act.
- Build and maintain an excellent rapport with clients based on an excellent communication and mutual trust whilst assisting with customers’ queries.
- Prepare the daily parts and tools required for the scheduled appointments
- Responsible for company tools and vehicle assigned.
- Maintain a clean vehicle whilst good hygiene and cleanliness is required at all times.
Work Schedule
- 40 hours a week from Monday to Saturday, with the possibility to work over weekends, and on public holidays in case of emergency.
Experience
- Minimum experience of 2 years in a similar position and willingness to continue education in the HVAC field.
Knowledge and Skills Required
- Be fluent preferably in Maltese and English language, both written and verbal.
- Proficient in reading schematics and work plans.
- Knowledge of VRF system would be considered and asset.
- Be patient and possess troubleshooting skills.
- Have good organisational and planning skills.
- Have excellent communication skills.
- Be a good team player, responsible and accountable.
- Be customer service oriented ensuring customer satisfaction, safety and comfort.
- Be able to work efficiently under pressure and adhere to deadlines.
Education and Training
- Have an MCAST or equivalent HVAC Diploma.
- Have an F-Gas License and Certificate.
- Working knowledge of ventilation systems.
- Wire man license A & B would be considered an asset.
- Have a valid and clean category B driving license and be able to drive to local assigned job sites on a daily basis.
- European passport or working permission to work in Malta.
- A clean police conduct certificate must be presented.
Salary will be based on experience and qualifications of the candidate.
Prospective candidates are kindly requested to apply via email by sending an application together with a CV to accounts@able.com.mt
